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OUR
TRADING POLICY
Ultimately we hope to have a secure system for the purchase of goods
on-line.
However, while the site is still under construction purchases have
to be made by sending an order to Allen Hickling Toy Forts – ideally by
use of the Shop Contact Forms at the bottom of each area within the
various sections of the shop. Contact by
e-mail is also a possibility, which can be done from: 1) the shop counter
above, or 2) by clicking on the "interact" shield – at the
bottom on the tower on the left of the screen.
Details of other means of contact (mail, telephone, fax) are
available there.
All
prices quoted in the shop are net (Allen Hickling Toy Forts is not
registered for VAT yet) – that means: all the costs of payment (bank
charges, etc), handling, shipping,
packaging, and insurance have to be added on, but there are no 'hidden'
costs such as sales tax or VAT.
All such supplementary expense will be kept to the minimum
compatible with prompt, safe delivery of the goods, and charged to cover
the actual cost only.
All this will be agreed with the customer, and payment received,
before the goods leave our premises.
All
goods are described as accurately as possible.
To avoid disappointment, the customer is requested to ask as many
questions as are necessary to establish exactly what it is that they are
about to buy.
In any case, anything bought in our shop may be returned if it is
not entirely to the customer's satisfaction, and the purchase price will
be refunded.
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